It usually takes 5-7 business days to receive the coupons by mail, depending on Canada Post and their delivery schedule for your area. Please note while we make every effort to ensure address accuracy and fulfillment into the postal service, we are not responsible for lost, late, misdirected, or damaged mail.
At Brands' Discretion refer to restrictions made by the brand in question that won't allow members to order another one of their coupons within a certain period of time, whether it's the same coupon or a different coupon.
If you would like to change your password you will need to sign into your account to modify your profile. After signing in, on the top right corner of the home page, you will see the 'Modify Profile' button. After clicking here, in 'Edit your Profile' at the bottom it will ask you if you want to change your password - at this point you may modify your password.
If you have forgotten your password please click here: http://www.websaver.ca/en_ca/forgotpassword/. Please enter the email address you used when you registered at webSaver.ca and we will send your password to that address.
Please click on the "Contact Us" link located at the bottom of each page and send us a message. We take feedback from our user community very seriously, and well take the time to see whether we can answer your request.
Please click on the "Contact Us" link located at the bottom of each page and we will be pleased to pass on your comments to the appropriate person. We value your comments tremendously both the good and the bad and well be sure to take them into account as we work to give you the best webSaver.ca experience possible.
Some surveys and offers take some time for points to be awarded. If you feel there was a problem, please click "transactions" on the survey page and click the survey in question and then click "report a problem"
Each brand sets the number of coupons available for cliping/redeeming. You will see a “+” button when there is more than 1 coupon available for clipping/redeeming. You will show the cashier each redeemed coupon for each product you are purchasing, even if you are buying 2 of the same product, you will show 2 activated digital coupons
Brands set the amount of coupons available for redemption. When the allotted coupon redemption amount is reached, the Digital Coupon will no longer be available for redemption. You may no longer see it in your cart or it may show up as “sold out”
Since this is new, we ask for your patience. Please advise the cashier to speak to their manager to show them how to accept your webSaver.ca digital coupon. You can also email us at contactus@webSaver.ca
We make new Digital Coupons available whenever a brand partner releases a new coupon. At this time we do not have a set date or schedule, but we highly recommend that you ensure webSaver.ca emails are marked as “safe” in your email and that you check the Digital Coupons page regularly. Don’t worry, we’ll also make an announcement when we have new coupons too.
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